Testimonials

• The Craigs Stonewall Manitoba said " very fair and reliable business" "prompt and provided us with good service"
  
• M. Hamilton St. Lambert Quebec "Excellent customer service, good prices, would recommend to my friends"
  
• Bernie and Cathy Hendricks Stonewall Manitoba "Very good. Everything was just as it was explained to us. We were provided with a reliable vehicle and professional service. Thanks Terry ! We hope to see you next January"
  
• Sheldon Glass Winnipeg, Manitoba" Our experience was positive. Small glitches were attended to in timely and proper fashion" "We've used GSA twice and will again in the future"
  
• Gary R, Gadd Phoenix Arizona "Great experience, will rent again and will recommend to friends"
  
• The Kimbers of Southhampton UK "Terry, just a little note to say how much we enjoyed visiting Vancouver Island, the boys loved driving around in the "Skylark" as they called it. Many thanks for helping to make our trip such fun."
  
• Nigel Hayes of Victoria, BC " Over the past 3 years I have rented cars from GSA and have been very pleased with the service that I have received from GSA and the condition and quality of the vehicles. I have no hesitation in recommending this company.
  
• Marie Bondy Tecumseh, Ontario "Thanks for the great service. The car was good, the price was even better, I will be back to see you on my next visit, and so will any friends I have visiting the area"
  
• The Moseys of Leamington, Ontario "We have rented a car from you for the last 3 years, and have been very happy with your vehicles and how we have been treated by your professional touch. We have sent people to you as well and have had nothing but praise for you and your service. We and others that have rented vehicles from you, have commented to us how personal it was to deal with you and not a big business. We would recommend you over and over again to folks. You give them the respect that people need when renting a car or van that far from home. We feel that we can continue to send you our friends, because we know that they are being well taken care of by you."
  
• Dr. Sheffman, Toronto, Ontario "The minute I met Terry, I had the feeling that he was a very trust-worthy person that I could work with. I am not aware of any of the several people that I referred to him encountering any problems which were not rectified to their satisfaction"
  
• Barb Brown, Niton Junction, Alberta "I just wanted to thank you for the use of the van we had for 10 days while we were on the Island. I definitely will recommend you to anyone who is going over there from Alberta. The van was clean, ran excellent and your prices were phenomenal compared to the rentals at the airport. The fact that you picked us up from the airport was a wonderful service and you made the rental transaction so simple. Again, thank you"
  
• Ron Simonson, Red Deer,Alberta "Next time we fly to Victoria and need a car rental, Terry Wallbridge and GSA Auto Rentals will be the only place that I will need to look for the transportation that we need. His units may not be the very latest models, but they are clean, smoke free and reliable. In summation, this is the best rental car experience that I have ever had. A personal touch not found anywhere else. An interest in his product and client, not very often found in today's market"
  
• Bruce Hunt of Texas " I recently visited Vancouver Island with my family and needed a car for a week to drive from Victoria to Port Alberni and back. I'd heard good things about Terry and GSA, and when I contacted him, Terry said he'd be happy to deliver the car to us at our hotel in Victoria, even though he's based near the airport at Sidney. He showed up right on time, gave us an excellent rate and outstanding service, and at the end of the week even drove us straight from his offices to the terminal at Swartz Bay so we could catch our ferry to Vancouver. Terry truly went above and beyond in his service to us."
  
• Robyn and Bruce Perra, Warman, Saskatchewan "Thank you very much for the van -we will definately call you again and recommend you"
  
• Peter and Laura de Leon, New Zealand "We were pleased with the hire rate and the friendly service and the trouble you went to, to get us to the Swartz Bay ferry due to the cancellation of the Anacortes Ferry. All in all we had a great trip. Thanks again for your help and we will recommend you to our friends coming up your way."

• Peter and Karen of Ceredigion, Wales -"Even on a Sunday Terry was happy to meet us off the ferry at Swartz Bay and courier us to his office, giving us a great, friendly welcome to the island in the process. The no-nonsense paperwork was done in a flash and we were very happy with our car, exactly what we had wanted and what we needed. After a trouble-free week exploring the island the drop-off was also very smooth and we were given a very comfortable ride to the ferry again. Many thanks Terry for your no-fuss, friendly style."

• Terence F. Page England. "We would like to thank Terry Wallbridge of GSA. Auto Rentals for his wonderful service he gave when we came to Vancouver Island in September,his airport pick up and drop off service was great, the rental car was very clean and tidy,he made us feel at home while he did the paper work,cost as per quote no hidden cost what a great start to our trip. Highly recommend."

• Don Fisherman of Alberta, "My experience with you and GSA Auto Rentals was very good in all respects. Prior communication to and from you was excellent as was your rental rate. I also appreciated the way we hooked up at the airport. You were exactly where you told me you would be and you were on time, therefore I didn’t have to hunt for you when I arrived. The paperwork was done in advance so I didn’t have to wait for it to be completed and the car was clean, comfortable and well maintained – plus there were no “back end” surprises. Your service, in all respects, was second to none and I would have no trouble recommending GSA to my friends. In fact, my wife will soon be making a trip to the island to visit family so you can most certainly expect a call from her."

• Ross McKittrick Guelph, Ontario, "This past July we visited Vancouver Island/Pender and rented a car from GSA. I just want to say thank you for your excellent service. Your rates were very reasonable, and when we had a problem with the car we originally picked up you promptly switched us to another vehicle so we could get on our way. We also appreciated being able to leave the car at the airport when we left. That saved us time and money, and was a great convenience. We look forward to renting from GSA again, and happily recommend it to anyone visiting Sidney and Victoria. Yours truly Ross McKitrick"

• Peter and Sally Cant, Toronto, Ontario "We experienced the most excellent service from GSA Auto Rentals (and of course Terry Wallbridge) when we rented a vehicle for 12 days in September (2008). As we look back, we can say with absolute confidence that you can trust GSA to provide you with top quality and ever pleasant service, and you will be enjoy the personal aspects of dealing with him. Terry went above and beyond the auto rental aspect of business, and undertook a personal favor to us after we had returned to Toronto, for which we will always be most grateful to him. As we look forward we will be repeating our business with GSA for certain."

• Joanne and Marieke Geertsema-VandeRee , Richmond Hill, Ontario "We were very pleased with the wonderful courteous service that we received from GSA. Terry was friendly and helpful and we had full confidence in him and his vehicles. The service was personal and the price was excellent! Thank you Terry! If we come back we will use your service again. Highly recommended! "

• Roy Thomas, Toronto, Ontario "GSA Auto Rentals have consistently provided me with high quality vehicles and with exceptional customer service. Terry Wallbridge is a pleasure to deal with, and his prices are excellent. I continue to recommend him to friends and colleagues.

• Doug & Evelyn Bailey, Calgary Alberta "Hi, Terry. Thanks for looking after us on our recent visit to Victoria. We filled in and returned the form to the BBB. We'll pass your name on to our friends in case they need a long term rental while in Victoria. Again, thank you for the excellent service. Best regards.

• Robert Baarbe London, Ont. "Hi Terry, Getting back from holidays there's a lot of things to do...Just want say thanks for making my holiday a wonderful experience, the car drove great and felt comfortable and safe. I'm looking forward to my next trip to Van. Is.and when I do I'd like to be renting a car from you. Have a great summer!!! "

• Bonnie Reszel, Victoria BC. "I am very pleased with you and your company and will not hesitate to rent from you again and I will be recommending you to all my non-vehicle-owner friends. I hadn't expected it to be seeing as it was Victoria Day. My sister and I appreciated you picking us up in Sidney and bringing us to your office on the day we started the rental"

• Iris and Bill Wolfe, Saskatoon Sask."Just a short note to say that we would be happy to be part of your testimonial network. We have rented with you for 3 years and have enjoyed dealing with you. We plan on renting again next year."

• Nik Hill and James Walton, St Alberts, Alberta " Thanks again for the hassle-free, affordable rental. Always a pleasure doing business with you! "

• Morris Irvine, Lethbridge, Alberta "I was recently out to the Island for a visit. I needed more time to see and do all. I phoned and just like that you extended my rental, no problem.I highly recommend your service to all my friends. It's ideal for coming and going at ones own convenience. You can leave early when you fell like it or stay late,come late come early its great and the car ran very well. My only regret is that I had to leave just when all the farmers markets just started up. Oh well theres always next year. Hope to see you then THANKS Morris"

• Robert & Lillian Parkyn, Jarret Parkyn and Trena Benson, Lethbridge Alberta "Hello Terry; We had a great time in Victoria and were very much pleased not only with the rented van but with the excellent service you provided in picking us up on our arrival at the international airport and delivering us to the airport on our departure. Our costs for your vehicle and your service was extremely reasonable. We certainly would recommend your company to anyone wishing to rent or lease a vehicle and will look forward to doing business with you on any subsequent visit to the Island. Thanks again"

• Martin & Julia Knott "Dear Terry, A year ago we stole 2 pens from you - I know we stole them because it says so on the pens! We must have used them equally because they have run out within days of each other. We are hoping that we will be able to find refills for them because they are among the best pens we have ever used with their splendid rubber grips and, in any case, they remind us of you and of our wonderful trip to Vancouver Island last September. You might remember us because you very kindly brought the car out to the Butchart Gardens to hand over to us on a beautiful day.We hope you are well and thriving. Yes, we do want to come back but it will have to wait a little while.With all best wishes."

• Don/Carol Halliday, Victoria, BC "Hi Terry, Our friends were extremely pleased with the van, it worked well, having one occupant permanently in a wheelchair and the price was right. Thanks again Terry, we will continue to recommend GSA to our friends/out-of-town visitors. Feel free to use our comments on your website."

• Liz Dorey, Winnipeg, Manitoba "Hi Terry, I got your customer service letter and wanted to let you know that I would definitely use your service again if visiting the Victoria area...We appreciated your pick up and delivery service along with your reasonable rates. Thanks"

• John Macaulay Perth Australia " Back home now. Got your note re comment for web site and I am pleased to give reference for your site.We had the pleasure of using GSA Sidney Car rentals and would recommend this service to anyone looking for service and convenience.We arrived out of hours and Terry met us at the Airport taking us to his office located on the airport where we completed all necessary paperwork. We had a lot of questions regarding Vancouver Island and how to catch the Bus and Ferry to Vancouver at the end of the stay. Terry advised us to return the car to him at the airport and book our Bus ticket with a highway pickup.We did this and we returned car very early on the morning. Terry drove us to a pick up point on the highway – not marked where we loaded all our bags onto the bus to Vancouver. Try getting that service from the big boys! With regard to the vehicle it was a little older in good condition and reliable for our purposes. The price was great compared to others and service exemplary. I give a big wrap to this company for service and friendliness as well as price where others are far more expensive."

• Shirley and Leo Hering, Regina, Saskatchewan "GSA Auto Rentals has been our choice for rentals for some years. Terry has always provided dependable and professional service and we highly recommend GSA"

• Graeme Littler, Washington, DC "Hi Terry, We've been returning home to Victoria every year since 1983 and this was our first experience with GSA Auto Rentals. It was a good decision. The minivan was in great shape, the rental price was excellent, and we really liked the personal service, including your flexibility on the return time. Also, these days it's very rare to receive a "thank you" note from a company, so that too was a nice touch. We'll give you a call ahead of our next visit. (Feel free to use any of this on your website.)"

• Debra Taylor Wright General Manager Front Desk / Reservations   Admiral Inn, Victoria,BC "Hi Terry,thank you for giving such great service to our valued winter guests.  Mr. Krynowski gave me a note singing your praises.  The Mayleds and the McElerhans are also delighted.  I am asking our staff blogger to do a write up tomorrow and we have a new web site going live soon.  We will ensure you are on that too."

• Edward and Joyce Houston, Saskatoon, Saskatchewan " What was outstanding was the convenience of the whole deal, plus your personal help loading and unloading our luggage. Supply of directions on maps helped a lot. To get a car that was trouble free with only a whistle or whizzing sound as a complaint. Use our comments as you wish then add we will be recommending your service to all our friends and relatives for the future."

• Gloria Kaufman, Hatyney, Manitoba "I would definitely recommend you to an Island traveller and will rent from you next time I am on the Island. Your personal service was great. Having your office off site obviously allows you to pass on the savings to anyone who rents from GSA. I especially appreciated your guidance with my extra insurance. Both the cost of the rental and your good advice saved me a lot of money...again, thank you!"

• Bill & Linda Rushworth, Innisfil, Ontario "If only all businesses were as easy to deal with as GSA. Terry is so pleasant to deal with he gives all other rental companies a bad name. Rent from GSA you get a used car that works, at the best price around. What you do not get is the horror stories about bills and return policies from the usual rental sources, charges on your bill like, Location Charge, Advertising Charge, Franchise Charge, minor scratch charge, stone chipped paint, stone chipped windshield. Need I say more about GSA is a great place to deal with. Thanks again"

• Marijke Broadfoot, Keswick, Ontario " Thank you so much for your fine service. You made me feel I could trust you (airport pick up time ) and the rental car has not disappointed me. It has been a pleasure> I will use your company again and have given out a number of your business cards. Blessings."

• Walter Downs and Anne Thomlinson Maberly Ontario :"We were very happy with our rental. Our stay on the Island was wonderful and will lokk you up again should we come back"

• Mary and Harry Tweed Jamberoo, Australia "We would certainly not hesitate to recommend your company to anyone wishing to hire a car. We were impressed with yur prompt and friendly service, especially the upgrade of car for no extra cost, once you realized we were going further afield than the Island. The car was comfortable & reliable and suited our needs admirably. It was a pleasure doing business with you, thanks for all your help"

• Dr. & Mrs J.D. cairns "Many thanks for your services for our car rental. Will recommend GSA if and when opportunity arises."

• August,2010 Graeme Littler, Washington, DC "We've been returning home to Victoria every year since 1983 and this was our first experience with GSA Auto Rentals. It was a good decision. The minivan was in great shape, the rental price was excellent, and we really liked the personal service, including your flexibility on the return time. Also, these days it's very rare to receive a "thank you" note from a company, so that too was a nice touch. We'll give you a call ahead of our next visit."

• August, 2010 Shawn Tripp, Singapore "A great experience from the friendly staff to the reasonable rates.  I will rent from them every time I'm on the island."

• August, 2010 Shirley and Philip Upperton, Whimple, Exeter, UK " We arrived home late last night with very fond memories of our time in B.C. and were so pleased with our week on your island and thanks again for your kindness in meeting and returning two tired people from the ferry. So pleased with your car which purred along quite majesticlally, once we got used to the shock of your half price petrol - over here we are starting to consider selling the car and stocking up on loads of hay to feed our stable of rent-a-camels!."

• September 4, 2010 Dominic Scott, Hong Kong "Terry provided very friendly and responsive service.  I would be happy to use his service again and would certainly recommend him to anyone looking for a vehicle on Vancouver island.  It is nice to be able to support a local business rather than one of the big rental car companies.  D.Scott"

   

Finalist for the 2008, 2009 & 2010 Better Business Bureau Torch Awards for "Automotive Products & Services Marketplace Ethics & Integrity"